Privacy Policy
Effective Date: July 24, 2026
Last Updated: July 24, 2026
Thinc Forward (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through our website (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our online services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you or your organization (“Personal Data”).
- a. Information You Provide Directly to Us
- Contact & Business Information: Name, job title, practice/company name, professional email address, phone number, physical address, and any details you submit when filling out contact forms, requesting demos, or scheduling consultations.
- Customer Support & Inquiries: Information provided when contacting sales or support teams.
- b. Information Collected Automatically
- Log & Device Data: IP address, browser type, operating system, access times, device information, and pages viewed directly before and after navigating the Site.
- Cookies and Tracking Technologies: Web beacons, cookies, and pixels to analyze trends, administer the website, track user navigation, and gather demographic information.
2. How We Use Your Information
We use the information collected on our Site for business and commercial purposes, including:
- Providing & Managing Services: Responding to inquiries, scheduling software demonstrations, and evaluating IT managed service needs.
- Marketing & Sales Outreach: Sending relevant communications, educational content, whitepapers, industry updates, and promotional offers. You may opt out of marketing communications at any time.
- Site Improvement & Analytics: Monitoring website usage trends, maintaining site security, and enhancing performance and user experience.
- Legal & Compliance: Complying with applicable legal obligations, industry standards, and internal risk management procedures.
3. HIPAA & Business Associate Disclaimer
While this Site is intended for general commercial and B2B informational purposes, Thinc Forward serves healthcare and dental organizations as an IT Managed Service Provider.
- No Protected Health Information (PHI) via Site: The public forums on this website are not intended to collect, receive, or process Protected Health Information (PHI) or Electronic Protected Health Information (ePHI) governed by the Health Insurance Portability and Accountability Act (HIPAA). Please do not submit patient records, health data, or sensitive clinical information through web inquiry forms.
- Client Data: Protected health information handled as part of our contracted IT management, cloud hosting, software support, or data migration services is governed strictly by the executed Business Associate Agreement (BAA) and Master Services Agreement (MSA) between Thinc Forward and the respective practice, rather than this website Privacy Policy.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information under the following limited circumstances:
- Service Providers: Third-party vendors, contractors, and hosting partners who perform services on our behalf (e.g., website analytics, email deployment, CRM hosting).
- Legal Requirements: If required to do so by law, court order, or governmental authority, or to protect the rights, property, and safety of Thinc Forward, our clients, or others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Cookies and Web Analytics
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly. We may use third-party analytics tools (such as Google Analytics) to help analyze site traffic and usage trends.
6. Data Security
We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Privacy Choices & Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access, correct, or request deletion of your personal data.
- The right to opt out of marketing communications (via the “Unsubscribe” link in any promotional email).
To exercise any of these rights, please contact us using the information provided below.
8. Third-Party Websites
Our Site may contain links to third-party websites or integrated services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any website you visit.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legal requirements. The updated version will be indicated by an updated “Last Updated” date at the top of this page.
10. Contact Us
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us:
Thinc Forward
Attn: Privacy / Legal
Email: info@thincforward.com